Building a Customer Community that Buys and Refers

  • 26 Feb 2019
  • 1:00 PM - 2:30 PM
  • 50 E. 9000 S. Sandy, Utah 84070

Registration

Image may contain: 1 person, smiling, sitting and indoor

Details

Kris Rudarmel (and husband/business partner, Frank) had a dream to create a World Class Company. Years before, their own basement flooded and they had a bad experience with the flood company that helped them.

At that precise moment they knew they could create a spectacular customer service culture with Raving Clients. The company launched in 2005 with a rusty van and a set of inexpensive business cards. Their goal was to be a Customer Service Company first and service based company second.

15 years later the results are a successful, thriving company that began as a bootstrapped start-up.

Join us as Kris shares:

Ø  How accolades can help a company prosper

Ø  How does an NPS prove success on your client retention? Attend to find out what this is!!

Ø  Does having company core values really matter?

Ø  Why you want a remarkable brand

Kris (and Frank) believe “It is the relationship, the reputation, the client experience, the way we serve them that make our clients loyal.” They created a company with trust, character, concern, competency, appreciation, validation, dedication, strong ethics and passion. They continually demonstrate these attributes in their community.

They have been recognized with 13 awards in an 8 year time period. Kris was an International Stevie Bronze award winner along with a National award for Women in Restoration (2nd runner up).

Cost is $20



Powered by Wild Apricot Membership Software